Cancellation Policy

HopAlong Music's cancellation policy is strictly 48 hours notice, for either a full refund or transferral of booking to another date / time / week (where available). 

Please let us know via text (0490712868) if you're unable to attend, or are running late. 

If cancelling within 24hours, 50% of the class cost is non-refundable. 

This policy applies to taster sessions, summer session gift cards, standard sessions and full term bookings. We will always endeavour to find a new spot for you, either in the same week or the next one, but it's really important that you let us know if you are unable to attend. 

We are a small, earnest, family business, and as such ask for your respect in attending classes on time and also in cancelling or rescheduling ahead of time.

It is only with your respect and support in this that we are able to provide affordable & fulfilling piano lessons to as many people as possible, at the lowest possible cost for all. 

We look forward to seeing you on the ivories soon! 

Kind Regards, 

Team HopAlong!